So much is changing so fast in our business. We are trying to take an integrated approach across all of our value steps and are making headway, but too slowly.
It’s hard to set priorities when operations, customer knowledge, and sales effectiveness are all under pressure. How do we put intelligence into all of our activities?
The wholesale distribution business is entering a new era.
Five years from now – perhaps as soon as three years, but certainly within eight – leading distributors will be conducting business very differently from how they do today. Already a number of firms are advancing into the future, and while the effort admits of no delay, it is not too late for other firms to catch up.
