Retailers often view this waste as a fact of life. However, the opportunity to reduce waste is actually pretty significant and, if pursued in the right way, there is a large upside for producers, retailers and consumers alike.
We worked with the Efficient Consumer Response (ECR) Community Shrinkage and On-shelf Availability Group to investigate how reducing waste affects on-shelf availability, and vice versa. To this end, we launched a major international study that was conducted by a leading research institute in the retail sector, Eindhoven University of Technology in the Netherlands. The results show that waste is a choice and retailers have many opportunities to reduce it, increase category and store efficiencies, and improve profits.
Products with similar levels of on-shelf availability can have different levels of waste
![](/content/dam/oliver-wyman/v2/publications/2017/jan/Retail_Journal_Vol5/Products-with-similar-levels-of-on-shelf-availability-can-have-different-levels-of-waste.png)
Average waste versus expected case waste index
![](/content/dam/oliver-wyman/v2/publications/2017/jan/Retail_Journal_Vol5/Average-waste-versus-expected-case-waste-index.png)
Actual fresh waste performance of two stores versus predicted waste
![](/content/dam/oliver-wyman/v2/publications/2017/jan/Retail_Journal_Vol5/Actual-fresh-waste-performance-of-two-stores-versus-predicted-waste.png)