As the nation’s largest Medicaid managed care organization, the largest carrier on the Affordable Care Act Exchange, as well as having a healthy Medicare Advantage presence, Centene is uniquely positioned to capture and spread innovations from market to market. The company can tap into best practices and “spread them in a very intentional way,” Alice Hm Chen, MD, Chief Health Officer, Centene, said in interview with Oliver Wyman Health. As an example, she described how Centene has revamped its approach to maternal and child health nationwide. Using data and predictive analytics, the company created a whole-person approach that starts with pregnancy and extends 12 months postpartum. It integrates everything from mental health services to social determinants of health.
