The e-commerce industry in Western Europe is growing rapidly (e.g., revenue growth of 10-15 percent per year) with overall online sales penetration poised to increase by double-digits over the near term.
And as Internet-driven business-to-consumer (B2C) package flows expand at nearly the same rate, so too does the opportunity for providers of delivery logistics to grow their businesses—although they will find the e-commerce market radically different from other markets they serve.