Overview
The World Aviation Festival (WAF) brings together the leaders of the world’s airlines, airports and their most senior executives in charge of software, services, marketing and distribution between 8-10 October, at RAI Amsterdam.
Over 3 days, 600 speakers will explore a range of key industry topics, from next generation retailing, to artificial intelligence, digital transformation, customer experience and sustainability.
During WAF, our Partner Sumati Sharma will moderate a panel discussing diversity and inclusion across the Aviation industry and host a fireside chat exploring Air France-KLM's journey to ONE order.
Learn more about the event, here.
Sessions
October 9, 4:15 p.m.—5:00 p.m. CET
Lift Off To Leadership
Sumati Sharma, Co-chair of the Women in Aviation and Aerospace Charter, and Partner, Oliver Wyman, will moderate a panel discussion with industry leaders from Vueling Airlines, Virgin Atlantic, Air India, and Royal Schiphol Group, exploring how inclusive leadership is critical to driving a better and fairer aviation industry.
Moderator:
Sumati Sharma, Founder and Co-chair of the Women in Aviation and Aerospace Charter, and Partner, Oliver Wyman
Panelists:
Heather Figallo, Chief Transformation Officer, Vueling Airlines
Corneel Koster, Chief Customer and Operating Officer, Virgin Atlantic
Rajesh Dogra, Chief Customer Experience Officer, Air India
Esme Valk, Executive Director Human Resources, Schiphol Group
Location: Keynote 1 - Hall 1
October 10, 11:15 a.m.—11:30 a.m. CET
Fireside Chat: Transforming Airline Travel - Exploring Air France-KLM’s Journey To ONE Order
The evolution of the airline industry has been set in motion, with the first wave of major airlines around the globe preparing or launching their transition to ONE Order — an industry-led initiative from the International Air Transport Association (IATA) intended to simplify airline reservation, delivery, and accounting systems, as well as enable new ways to conduct business.
During this fireside chat, Sumati Sharma, Partner, Oliver Wyman, and Iris Taguet, Air France-KLM's Program Director for Modern Airline Retailing, will discuss the airline’s ongoing adoption of ONE Order and share lessons learnt so far from preparing for business transformation. They will share perspectives on the most impacted business processes and expected gains to support other airlines in prioritizing their efforts.
Speakers:
Sumati Sharma, Partner, Oliver Wyman
Iris Taguet, Program Director for Modern Airline Retailing, Air France-KLM
Location: Digital and IT - Track 1 - Hall 1
More information here.
