// . // Operations // Digital Operations

What We Do

We partner with our clients to optimize their operations by deploying cutting-edge technologies, implementing automation tools, and accelerating process excellence. Our methodologies are based on a comprehensive understanding of our clients' needs and our extensive expertise in driving digital-led transformations.

We support our clients throughout the entire lifecycle of their operations technology projects, encompassing everything from technology strategy and system selection to solution delivery and continuous post-implementation optimization.

For our team, collaboration is key. We work side-by-side with our clients to address a wide spectrum of operational challenges, and offer readily deployable, proven methodologies. Our team of subject matter experts brings extensive hands-on experience in designing, implementing, replacing, and scaling operations technology.

Operations technology strategy and planning

We work with our clients to shape their future digital operating model and strategy, fast-tracking value realization. We tackle key technology challenges, including application landscape, tech selection, solution design, data management, and roadmap development. With our deep industry expertise, we harness artificial intelligence (AI) and emerging technologies to drive and maintain operational value.

Digital operations program delivery and recovery

We aid the shift from legacy environments to modern enterprise resource planning (ERP) systems, covering business requirements, optimization of business processes, smooth system implementation, data migration, program assurance, and change management. Our experienced team excels in implementing, upgrading, and expanding top-tier ERP systems, and in reviving troubled programs.

Process intelligence and ai in operations

We use process intelligence and automation to drive digital transformation, implementing new solutions or re-engineering existing operations. Our focus on creating practical AI tools that target operational challenges for efficiency and decision-making. We offer foundational components for all maturity stages, ensuring that the right techniques and models are paired with the appropriate use case.

Operations technology adoption and augmentation

Our goal is to maximize value from operational technology, including enhancing system adoption, data quality, and ongoing configuration. Our team of developers, architects, and design experts develop custom solutions to fill gaps in off-the-shelf technology. We work closely with client technology to create solutions that enhance efficiency and decision-making across various use cases.

Mergers and acquisitions support 

We assist investors pre-deal with technology diagnostics, cost rationalization, and risk assessments. Post-deal, we ensure value capture and sustainability through tech harmonization, program audit and recovery, process harmonization, low-code aggregation, and forecasting.

What We Think

Why less is more in data migration

Simplifying data migration can lead to rapid innovation

System migrations need to start with people

Explore how starting with people can lead to success

The digital operating model design checklist

Efficient digital operating model design in eight steps

Overcoming aviation labor challenges through technology

Harnessing tech for aviation efficiency

Breakthroughs

Navigating Supply Chain Constraints And Labor Shortages

Explore how technology and innovation are tackling supply chain constraints and labor shortages in aviation, with insights from RAMCO Defense and Security Inc.

Getting The Most Out Of Your Mro It System — Part 1

Understand the risks of new MRO IT system deployment and why it’s crucial for carriers to stabilize and optimize their processes and data.

Getting The Most Out Of Your Mro It System — Part 2

Exploring the pitfalls of MRO IT system implementation, and how carriers can stabilize their system and maximize the value extracted.

Emerging Tech And Workforce Trends Driving MRO IT Solutions

Experts discuss airline and MRO trends and challenges, including managing scarce resources and aircraft capacity, and the growing need for mobile.