// . // Climate And Sustainability // Customers

What We Do

The climate transition will be accelerated by the power of many.

We help you create value propositions, design new products, activate your brand, and launch programs to engage customers, employees, regulators, investors, and society at-large.

Together, we can bring your stakeholders along the transition journey with you, earning their permission, and capturing the value you create.

Success depends on deep insight into the interests, distractions, priorities, and behaviors of each audience. Drawing on the understanding and methodologies that Lippincott brings for customers and Mercer brings for employees and investors, we help you create compelling propositions to gain the support and participation of your stakeholders for the journey to a net-zero future.

ENGAGING CUSTOMERS

Customers play an integral part to reducing emissions, but cannot act on their own. We help you develop new climate-linked customer propositions, craft your climate story, and find new ways to get your customers to care.

EMPLOYEES AND TALENT

We help businesses build a culture and internal movement around their climate transition journey, attracting and motivating talent.

ATTRACTING SUSTAINABLE INVESTMENT

We help you position your business to attract the growing market for sustainable investment, through the reporting-based practices of Environmental, Social, and Governance (ESG) investment and beyond. We develop new propositions, messaging, and engagement strategies for investors and shareholders.

What We Think

Global Risks for Infrastructure: The Climate Challenge

Infrastructure investors need to adopt a dynamic and evolving approach to building climate risk resilience.

Europe's Low-Carbon Investment Opportunity

Most of the low-carbon investment needed to achieve the EU's net-zero emissions goal must come from the private sector.

Sustainable Retail: The Groceries Retailer Gap

A growing mismatch between supply and demand could erode the profits of the entire food industry within four decades.

POWERING YOUR SUSTAINABILITY STRATEGY THROUGH PROCUREMENT

The 12 ESG-actions procurement must drive now.

Climate Change: It's Business That Needs to Act

Business has a major role to play: it needs to make a stronger commitment to the principle that it has a broader purpose than generating value for shareholders.

Opportunities For Integrated Water Management

Combatting water scarcity is about managing and optimizing the use of available water resources across time and space.

RECYCLING IS NOT ENOUGH

The variety of sustainable packaging for consumer products is widening.