Oliver Wyman Appoints Heather Stern As Chief Marketing Officer For Oliver Wyman Group
July 22, 2024
New York, July 22, 2024 – Oliver Wyman, a global leader in management consulting and a business of Marsh McLennan (NYSE: MMC), today announced that Heather Stern has been named the global Chief Marketing Officer (CMO). She will oversee all marketing activities across all the businesses in Oliver Wyman Group including Oliver Wyman, Lippincott and NERA.
“Heather personifies everything a modern CMO should be. She seamlessly blends marketing expertise with corporate strategy while always keeping the client first,” said Nick Studer, CEO of Oliver Wyman Group. “I have no doubt she will turbocharge the Oliver Wyman brand and rally us to create a more consistent client experience by bringing our wider commercial and marketing activities closer together,” said Nick Studer, CEO of Oliver Wyman Group.
Heather will join Oliver Wyman’s Global Leadership Team and the Marsh McLennan Marketing & Communications Leadership Team, working with Marsh McLennan’s CMO John Jones to align brand ambitions across the entire enterprise.
Currently serving as the CMO and Director of Business Development for Lippincott, Heather has worked with the world’s largest brands. She also developed an award-winning podcast, Icons in the Making, which focuses on stories from the people behind today’s most innovative, purpose-driven and disruptive brands.
Heather has over 20 years of experience in strategic marketing and brand management. During her 12 years at Lippincott, Heather’s roles have focused on go-to-market strategies, evolving the Lippincott brand positioning and identity, launching a global thought-leadership platform, supporting the launch and growth of emerging capabilities in brand voice, experience innovation and organizational engagement, and driving sales success.
"Oliver Wyman is a one-of-a-kind consultancy and it’s a privilege to take on this role and help elevate its brand to the next level,” said Heather Stern. “Together with my colleagues, I look forward to shining a light on our incredible talent, our market leading capabilities and content and the transformational work we deliver for clients.”
Prior to joining Lippincott, Heather served as vice president of marketing for WPP's Millward Brown unit. She earned her Bachelor of Arts in English from Northwestern University.
About Oliver Wyman
Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC]. For more information, visit www.oliverwyman.com. Follow Oliver Wyman on X @OliverWyman.